Pricing guide

JumpCloud pricing explained: packages, modules, and the annual-billing discount

Prices as published by JumpCloud, July 2026 — always verify current pricing with the vendor. Last updated July 2026.

Quick answer

How much does JumpCloud actually cost per user?

Short answer

JumpCloud's published packages run $9–$13 per user/month billed annually (about $2 more monthly), with à-la-carte modules mostly at $3/user/month — bundling directory, SSO, MFA, and device management in one bill. Figures reflect JumpCloud's published pricing as of July 2026 — verify with the vendor.

What are JumpCloud's published prices?

JumpCloud sells both fixed packages and individual modules. The table below summarizes the published structure as of July 2026; exact figures change, so treat these as budgeting anchors, not quotes.

Package / productPublished price*What to know
Device Management (package)$9 annual / $11 monthlyCross-OS device management (MDM) centered package.
SSO (package)$11 annual / $13 monthlyIdentity-centered package: SSO plus supporting directory capabilities.
Device Identity Management (package)$13 annual / $15 monthlyCombined device + identity package.
Platform / Platform Prime / EssentialscustomQuote-based suite bundles; Platform Essentials published with a 300-user max.
À la carte modules (Cloud Directory, MFA, SSO, lifecycle, password mgmt, LDAP, RADIUS, etc.)mostly $3 annual / $4 monthly eachPasswordless is published higher ($5/$6); MDM at $5/$6.
Premium support$2–$3/user/moSeparate published line item on top of product pricing.

*Per user/month, as published by JumpCloud (July 2026) — verify with the vendor. Annual billing is consistently ~$1–$2/user/month cheaper than monthly.

Package or à la carte?

The à-la-carte model is JumpCloud's most distinctive pricing feature: if you only need, say, Cloud Directory plus RADIUS for Wi-Fi auth, two $3 modules beat any package. The crossover point arrives fast — around three to four modules, the $9–$13 packages become the better deal, and they're simpler at true-up.

For a 150-person company on the SSO package (annual), published pricing works out to roughly $19.8k/year list. The comparison that matters is usually not JumpCloud vs another IdP alone, but JumpCloud vs an IdP plus a separate MDM — that bundle math is where it wins mid-market deals against Microsoft Entra and Okta.

What are the pricing gotchas?

  • Monthly billing premium: published monthly rates run ~$1–$2/user/month above annual across packages and modules — a real cost if you're avoiding commitment.
  • Module sprawl: à-la-carte looks cheap per line, but modules add up quietly; re-price against packages whenever you add one.
  • Platform tiers are quote-based: the full-suite bundles (Platform, Platform Prime) have no published price — anchor negotiations on the published per-module sum.
  • Premium support is extra: $2–$3/user/mo published on top of product pricing; factor it in for like-for-like comparisons with vendors that bundle support.

Frequently asked questions

How much does JumpCloud cost per user?

JumpCloud publishes packages at $9 (Device Management), $11 (SSO), and $13 (Device Identity Management) per user/month billed annually — roughly $2 more on monthly billing — plus à-la-carte modules mostly at $3/user/month annual, as of July 2026. Platform-tier bundles are custom-priced. Verify current pricing with JumpCloud.

Is JumpCloud's à la carte pricing cheaper than the packages?

Sometimes. Individual modules (Cloud Directory, MFA, SSO, lifecycle, password management, LDAP, RADIUS) are each published at $3/user/month annual as of July 2026, so a narrow two-module deployment can undercut a package. Stack four or more modules and a package usually wins. Model your actual module list before choosing.

What's in JumpCloud's custom-priced Platform tiers?

Platform Essentials (published with a 300-user maximum), Platform, and Platform Prime are quote-based bundles of the broader suite. As with any custom tier, get the per-module list-price sum in writing first so you can see the actual discount being offered.

When is JumpCloud cheaper than Okta or Entra?

JumpCloud bundles directory, device management (MDM), and identity in one per-user price, so it tends to win on total cost for SMB/mid-market teams that would otherwise buy an IdP plus a separate MDM. For enterprises already licensed for Microsoft 365 E3/E5, Entra's marginal cost is hard to beat — compare against what you already own.

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